RETURNS & EXCHANGES

AUSTRALIA & NZ

We offer a 14-day change of mind return policy from the date of delivery for a store credit. Refunds are only issued for items that are faulty or not fit for purpose. We do not offer product swaps or exchanges as we cannot guarantee availability.  Returns can be started using our returns portal. 

All returned items must be in original condition, unworn, unwashed, in their bag, and with tags attached. Customers are responsible for return shipping costs unless the item is faulty or the return is due to our error.

Credit notes are processed within 10 business days of receiving your return.

If you have any issues, please contact our customer service team at support@blanchwear.com.au

Faulty or Damaged Items

If your item arrives damaged or defective, please get in touch with us right away. We'll replace the item or issue a refund as quickly as possible.

Start Return

INTERNATIONAL

We do not offer change-of-mind returns for orders outside of Australia and New Zealand. All sales are final. Please carefully check all details at the checkout, including, but not limited to; contact information, shipping address and currency. 

If your item arrives faulty or damaged, please contact us at support@blanchwear.com.au and our team will work to resolve the issue as quickly as possible.